Posts for Reviews Category

Today Expedia's computers are analyzing guest reviews. We predict that someday its computers will use the reviews to create software-generated, Zagat-style hotel summaries, for its search results.
-Sean O'Neill

Expedia Has a New Tool to Help Hoteliers Use Reviews to Improve Service

Today Expedia’s computers are analyzing guest reviews. We predict that someday its computers will use the reviews to create software-generated, Zagat-style hotel summaries, for its search results.
-Sean O’Neill